PSA – What to Do When Hy-Tek Live Web Results Aren’t Updating

We’ve received several complaints today about the live results for the 2015 NCAA Men’s Swimming & Diving Championships still showing the Big Ten Championship results. This is an ongoing issue with Hy-Tek web-based results, so below we’ve included a public service announcement about how to correct this issue.

Updated February 2018: if you’re seeing the wrong results for a meet, it’s possible you have the wrong link. It’s also possible that you’re seeing cached results from a different meet’s live results hosted at the same URL. The below will work for you too. Especially if you’re trying to view results for the ACC or Pac-12 men’s championships.

When you have the live results page open, hit Ctrl + Shift + R (on most web browsers). In other words, you need to clear your cache. This is a Hy-Tek issue, and there’s unfortunately nothing we at SwimSwam can do about it. The meet host’s website is effectively taking you to an old version of the same URL – you’re seeing an image of what it looked like a week ago. Hitting Ctrl + Shift + R at the same time should clear the cache for that page and refresh it.
When you can’t get a specific event to update, there are a few ways to fix that. You can use the above on the whole page. If that doesn’t work, right click on the event result that you want to see, open in new window/tab (on most browsers), and repeat the above Ctrl + Shift + R.
This should work on most of the Hy-Tek hosted live results pages (which are the live results pages that most of us are used to using from big meets in the United States).
Here’s more info on clearing your cache:
https://kb.iu.edu/d/ahic
Thanks everyone for reading!

 

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And on mobile devices just open it in an incognito tab and it will show up (if it’s been posted at all).

Wethorn

I saw this before but don’t know what it means or how to do it.

ole 99

Might be a good idea to include a link to this with the championship meet information links you all so kindly include at the top of the prelim/finals recaps.

Queeny

Thank you SwimSwam! PSAs like this (and the best swim coverage anywhere) are why you are my fav swim site! You really care! You guys totally rock! Keep up the great work!

About Braden Keith

Braden Keith

Braden Keith is the Editor-in-Chief and a co-founder of SwimSwam.com. He first got his feet wet by building The Swimmers' Circle beginning in January 2010, and now comes to SwimSwam to use that experience and help build a new leader in the sport of swimming. Aside from his life on the InterWet, …

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