Aquatics Front Office Manager

Applications due 01/18/25

Job Description:

Date posted: September 19, 2024

Location: 135 E Wilbur Rd, Thousand Oaks, CA, USA

The Office Manager ensures the smooth running of our front office on a day-to-day basis. They uphold excellent customer service standards, supervise and schedule office staff, and promote the registration of all Daland programs while remaining positive and upbeat in a fast, fun, and high-traffic atmosphere.

  • Duties and Responsibilities include the following. Other duties may be assigned.
  • Tracking Key Performance Indicators (KPIs) to encourage successful sales.
  • Building and maintaining accurate schedules for the front office and swim staff.
  • Maintaining a high level of customer satisfaction.
  • Learning and navigating registration software to book clients for classes, camps, and birthday parties.
  • Partnering with management to maintain office policies as necessary.
  • Ensuring top performance of office staff by providing them adequate coaching and guidance.
  • Maintaining a safe, secure and pleasant work environment.

Certificates and Licenses: CPR/First Aid certification required. We provide all needed training and offer the required certifications at our facility.

How to Apply

Email resume to [email protected]

Contact Information

Arin Cavin

135 E. Wilbur Rd. Thousand Oaks, CA 91360

phone: 8054955210