Applications due 03/01/25
Job Description:
Date posted: November 20, 2024
Location: 135 E Wilbur Rd, Thousand Oaks, CA, USA
Daland Swim School is seeking a dynamic and results-driven Sales Customer Service Manager to lead office operations, drive sales growth, and ensure exceptional customer experiences. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is passionate about exceeding sales targets.
Key Responsibilities:
- Lead and model outstanding customer service to drive enrollment and sales growth.
- Develop and implement strategies to achieve and exceed monthly sales KPIs.
- Supervise and motivate office staff, fostering a high-performance sales culture.
- Resolve escalated customer issues, ensuring retention and satisfaction.
- Monitor enrollment trends to optimize program offerings and lesson schedules.
- Oversee office operations, including training, payroll accuracy, and inventory management.
- Maintain and update sales protocols, systems, and training programs to enhance team effectiveness.
- Develop and implement office systems and procedures
- Other duties as assigned
Qualifications:
Minimum 3 years of sales and management experience with proven results.
Strong leadership, communication, and organizational skills.
Ability to analyze trends and develop innovative sales strategies.
Certificates and Licenses:
Red Cross CPR/First Aid certification required (training available on-site).
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
How to Apply
Email résumé to [email protected] OR apply directly on our website.
Contact Information
135 E. Wilbur Rd. Thousand Oaks, CA 91360
phone: 8054955210
